About BioinfoFix

Connecting bioinformatics problems with expert solutions, fast.

Our Mission

BioinfoFix was created to solve a common problem: researchers and scientists stuck on bioinformatics analysis issues need quick, reliable help from experienced professionals. We connect those who need help with those who can provide it, ensuring problems get solved efficiently and fairly.

How It Works

For Customers

Post your bioinformatics problem with clear acceptance criteria. Set your budget or mark it as negotiable. Get matched with an expert who can help solve your issue quickly—usually within 20 minutes during active hours.

For Bioinformaticians

Browse available jobs and claim ones that match your expertise. Work directly with customers through our messaging system, upload solutions, and get paid when the problem is solved according to the customer's criteria.

Our Guarantee

We believe in fair outcomes. Payment is held securely until your problem is solved according to your defined acceptance criteria. If the solution doesn't meet your requirements, you can request a full refund. This ensures quality work and protects both customers and bioinformaticians.

Active Hours

We maintain active hours to ensure fast response times:

  • Singapore/Hong Kong (Beijing): 09:00–22:00
  • Central Europe (CET/CEST): 02:00–15:00
  • UK (GMT/BST): 01:00–14:00
  • US Eastern Time (ET): 20:00–09:00 (previous day → same day)
  • US Pacific Time (PT): 17:00–06:00 (previous day → same day)

Outside of active hours, we'll get back to you as soon as possible.

Contact

Have questions or feedback? We'd love to hear from you. You can contact us via the chat feature on our platform, or email us.