Privacy Policy
Last updated: November 24, 2025
BioinfoFix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Account Information
When you sign up using Google OAuth, we collect your email address and name from your Google account. You may also provide additional information such as your bio and skills in your profile.
Job Information
When you post a job, we collect the information you provide including job title, description, acceptance criteria, and pricing information.
Communication Data
We store messages and attachments exchanged between customers and bioinformaticians through our platform.
Payment Information
Payment processing is handled by Stripe. We do not store your full credit card details. We only store payment intent IDs and transaction references necessary for processing payments and refunds.
We use the information we collect to:
- Provide and maintain our platform services
- Process transactions and facilitate payments
- Connect customers with bioinformaticians
- Enable communication between users
- Send notifications about job status and messages
- Resolve disputes and provide customer support
- Improve our platform and user experience
- Comply with legal obligations
With Other Users
When you post a job or claim a job, relevant information (such as your name and job details) is visible to other users on the platform as necessary for the service to function.
With Service Providers
We use third-party services including Stripe for payment processing and Google for authentication. These services have their own privacy policies governing the use of your information.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
You have the right to:
- Access and update your personal information through your account settings
- Request deletion of your account and associated data
- Opt out of certain communications
- Request a copy of your data
We use cookies and similar tracking technologies to maintain your session and improve your experience on our platform. You can control cookie preferences through your browser settings.
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.